Welcome to the Garritan Orchestral Libraries support area. Here you will find answers to the most common questions, update, downloads, troubleshooting, tips and other valuable information. There are so many ways you can find the answers you need. The vast majority of Garritan Orchestral Library users do not encounter difficulties, however if you should have any questions, we're here to help. Your question may be addressed in support area and may save you time if you look here. You may also contact us directly. Please take a few moments to explore this area before contacting our Support Team.

What Would You Like Help With?

Register/Authorize GPO

Native Instruments takes care of ALL Registration and Authorization. Questions and answers on product authorization can be found here at the NI site. You authorize GPO by launching the Registration Tool in the Garritan Personal Orchestra folder and follow the instructions. For additional registration & authorization questions, or all questions regarding the Kontakt Player, please contact: register@native-instruments.com, go to the Native Instruments Registration site, or call 323-467-2693 in the US or +49-3061103520 in the EU.

Update Kontakt Player:

MacIntel Compatibility: Expected 1st Quarter 2007
Stradivari Solo Violin 2.0: Mac and PC bug fixes are available to our download page.
Jazz & Big Band: Garritan Jazz & Big Band Update #1 is available as a free download on our download page.
Personal Orchestra: The latest Garritan Personal Orchestra Kontakt Player Update Version 1.1.8.3 is for people who have the original CD set over a year ago. Those with the DVD version do not need the download. Go to our download page.

Download Programs:

The GPO download page features some unexpected extras such as the latest updates for GPO Studio, Overture SE, or other files. Click here to access these files. GPO Users have contributed programming such as MFX plug-ins, Sonar plug-ins, Logic Environment files, additional Kontakt programming and other files to get the most out of GPO.
Go here
to access these User Created files.

Troubleshooting:
Solutions to Common Problems:

Go here to find out solutions and workarounds to common problems and issues.

Users Helping Users



Find Help and Useful Info for using GPO with your Sequencer or Notation Program

This section is for GPO Users helping GPO Users. Many have contributed MP3 demos, MIDI files, sequencer song files, notation files, tips, tutorials, special programming and GPO sites. The GPO Exchange Page serves as a focal point for User contributions for the GPO community.

GPO RESOURCE PAGES - Need help with any of these programs? Do you need Tutorials?

Using forums to answer questions about GPO:

The Garritan Orchestral Libraries forum is located at Northern Sounds, click here to access the forum. Here you can have your questions answered and share you experiences and your music. You'll notice Gary Garritan and members of the development team visit the User Forum daily to answer questions and discuss ideas with users. There is a helpful seach feature to find what you are looking from among over 65,000+ posts on the GPO forum.

Read the FAQ:

For frequently asked questions about Personal Orchestra and Orchestral Strings
please click here.

Tips, Techniques and Tutorials:

For Tips, Techniques and Tutorials designed to help you get the most out of the Garritan Orchestral Libraries - Click Here.

Orchestral Strings and MaestroTools Support

For information about Garritan Orchestral Strings and MaestroTools only. Here you will find Tutorials, Tips, Techniques, MaestroTools and Translator information. Click here for Orchestral Strings information and support.

Read the Interviews

The Garritan Orchestra "Meet the Artist" Interviews are a series of online conversations and interviews with experts and leaders in the film, orchestral, interactive media, digital music and sampling industries - the people in the know. To go to the Interview page - Click Here

Contact us:

Garritan Orchestral Libraries is pleased to be able to offer customers free phone and email support, something that is becoming all too rare in the industry. If you are having problems, please read the manual and refer to our troubleshooting page before calling. If you still can't find the answer to your question and require additional assistance call us at (360) 376-5766 - 9:00am - 5:00pm Mon-Fri PST. or email us at:

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Garritan Orchestral Libraries, Box 400, Orcas Island, WA 98280 USA..... Telephone: 360-376-5766 .....Email:

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